1. Register the organisation | a_inscription_insurance
Download Bokono from bokono-rdc.net/en/download, tap Insurance / Mutual and complete the 7 steps (licence, products, claims contact).
2. Follow the review | ass_dossier
Profile → Facility file: status and corrections requested.
3. Secure the account | ass_verrou
6-digit code, then two-factor authentication (required to publish and activate).
4. Publish a plan | ass_espace_assureur
Insurer space → New plan: premium, waiting period, dependants, benefits, Publish the plan.
5. Memberships | ass_coverage_adhesions
Move the request forward, then Activate coverage once the premium is paid.
6. Verify entitlements | hop_coverage_verifier
QR card or beneficiary number, planned care, immediate answer.
7. Invoices | ass_coverage_factures
Review, accept, contest or refuse, then Record a payment.
8. Agreements and employers | ass_coverage_accords
Sign agreements with facilities; manage employer programmes.
Good to know
- The organisation never accesses members' medical records.
- Emergencies must never wait for a coverage check.
- Bokono subscription: Activate my subscription → Pay, by mobile money, then Check payment.