Your data rights

Where to exercise your rights

• In the app: Profile → Privacy and permissions → My requests. You can ask for a copy, a correction, the withdrawal of a consent, object to a processing or ask for your account to be deleted.
• Every request receives a written answer in the app; if refused, the legal ground is stated.
• You can also write to support@bokono-rdc.net from the address linked to your account.

What you control

• Your consents: the information concerned, the purpose, the end date, and a “Withdraw” button when withdrawal is possible.
• Your shares: shared items, recipient, end date.
• Authorised professionals: who can access what, since when, and “Remove access”.
• Your connected devices and caregivers, and the artificial intelligence assistant (turn on or off).
• The history of your decisions, kept in a tamper-proof log.

What cannot be withdrawn

• Some obligations keep applying, with their explanation in the app: keeping the medical record, life-threatening emergencies, security and traceability, payments.
• The “Emergency” button is never blocked.

Safeguards

• A consent cannot be rewritten or backdated: only withdrawal, expiry or a shorter duration are possible.
• No employer or administrative role can access medical data.
• The legal grounds shown in the app are awaiting legal validation; the detailed rules are in the privacy policy.

Privacy policy →