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User manual · Test version

Ambulance service — Quick guide

Organise your teams and vehicles, dispatch emergencies and transports.

Ambulance services registered on Bokono and their dispatchers.

Full manual

1. Register the service | a_inscription_ambulance

Download Bokono from bokono-rdc.net/en/download, tap Ambulance service and complete the 7 steps (dispatch, vehicles, area).

2. Follow the review | sam_dossier

Profile → Facility file: status and corrections requested.

3. Secure the account | sam_verrou

6-digit code, then two-factor authentication: Profile → Account security.

4. Home screen | sam_accueil

Transport, Connect, Reports & statistics.

5. Vehicles | sam_transport_vehicules

Add each vehicle; status Available, On mission or Out of service.

6. Assign a mission | sam_transport

Assign the mission: vehicle and crew, then follow each status.

7. Emergencies | sam_transport

The team's paramedics, with their own accounts, receive nearby alerts; the first to accept intervenes.

8. Reports | sam_rapports

The service's activity by period, summary and PDF export.

Good to know

  • Bokono replaces neither official medical dispatch nor emergency services.
  • Each paramedic has their own verified professional account.
  • Subscription: Activate my subscription → Pay, by mobile money, then Check payment.

Version 1.2 (test version) — November 2026. All rights reserved. Screens may change with application updates.